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Welcome to Product Wire

Hi there,

 

If you smell smoke, that's because things are about to Ignite! (Our annual customer summit Ignite, that is.)

 

If you haven't registered yet, there's still time to get in on Sagent's Ignite 2025, and of course, at our upcoming virtual calls.

 

You'll find more relevant details below, so use that twitchy clickfinger to scroll on for what's coming next! 

 

Need to catch up? Take a second look @ last week's WIRE 

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Updated Business Designs

The below designs are available for review; the comment period is closed. Click the links or visit the client website at Discussions>Project Designs>Closed Design Discussions. 

  • Non-Financed Optional Insurance When Payment Date is Rolled (CP0061341)
  • VALERI Reporting Updates for BK & Mod Events (CP0061373)
  • LOI - Show an Edit Report Message if a Loan Being Boarded has an Invalid Paid-to-Date (CP0061377)

  • Detached Structure Fields- Add to LBE/LBA (CP0061442) 
  • USDA Payment Supplement Account (PSA) Loss Mitigation Option (CP0061461)
  • Prevent Payment of Premium for a Hazard Outsource Rejected Disbursement Transaction (CP0060640)
  • Update ARM File PM-400.010 (CP0061200)
  • Add FDCPA Indicator to LoanServ and Include on Certain Vendor Files (CP0061418)
  • USDA Default Status and Reason Code Updates for 34, AS, & 33 (CP0061436)

Disaster Recovery Exercise (DRE)
Sagent will conduct a LoanServ DRE May 20-22, 2025.  There is no anticipated impact to your production environments. 

 

Update - CP0061418 File Layout Notification

Please note that the file layout notification for CP0061418 has been updated since its original publication on 03/19/25. The file layout notification published on the client website has been updated to reflect these changes and can be found by selecting Visit the Archives>Transmission Changes. Please refer to the Description of Data section for more detailed information regarding the increase in file length for the following file layouts.

  • CoreLogic Real Estate Tax Service ADDS Add, Change, and Delete File (PM-400.309)
  • CoreLogic Real Estate Tax Svc ADDS Refinance File (PM-400.310)
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 CARE April 2025 Pre-release Documentation

The next CARE release is scheduled to be implemented on Thursday, April 24. Pre-release notes for the March release are available on the client website at CARE>April 24, 2025 Pre-release Notes.

Calendar

Upcoming Releases

Sagent has Spring fever, and the only medicine is more RELEASES! 

  • 4/24: CARE and LoanServ
  • 4/25: DataScape
  • 4/26: Dara Default and TEMPO

*Reminder, you can see all 2025 Release dates on the events calendar on Sagent Support

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Mark Your Calendars!

  • 4/10: Sagent Default Pre-Release Call
    • Review enhancements to Sagent's two default products: TEMPO and Dara Default
  • 4/11: LoanServ: ARM Overview, Indices, and Contracts (SEE)
  • 4/16: LoanServ: Workbench Favorites (SEE)
  • 4/16: Sagent Solutions Call
  • 4/17: Tempo Admin Users 1 on 1 Sessions (Sagent Savvy)
  • 4/23: Escrow Management
    • Submit agenda topics here

*Find even more events on Sagent Support

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Get the 4-1-1

Book your hotel rooms by 4/11 to receive a discounted room rate. Once you register, you'll receive an email with a link to reserve your room. 

Cheers, 

 

the Sagent Customer Success Team

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