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Welcome to Product Wire

Hi there,

 

Before we dig into upcoming product enhancements, here's a fun (but totally relevant) diversion: Our General Counsel Cynthia Treadwell shared her takeaways from a recent legal forum, including trends and chatter she heard from default attorneys, impacts from changes in CFPB enforcement, and how you can shape the next generation of default servicing technology.  Check it out here.

 

And now, on to the topic du jour: Upcoming releases, calls, training, and more!

 

Need to catch up? Take a second look @ last week's WIRE. 

Announcement

Sagent Default Pre-Release Call

Register for the next Sagent Default Pre-Release Call on Tuesday, July 8. This call will review upcoming enhancements to Sagent's two default products: TEMPO and Dara Default. 

LoanServ

June EOM and July SOM Test Region Cycles

Due to June end-of-month processing, there will be cycles running on June 30. There will also be start-of-month cycles running on July 1. Please refer to the chart located on Sagent Support to see the date and times for your region. You may experience report and file delays from the test regions during such cycles. If you have any questions, please contact Customer Support.

 

Invitation to Respond - Business Design

The following business design is available for your review. Discussion on this design opens on Wednesday, June 25 and closes on Wednesday, July 9. To access the design document, please visit the client website and follow this path: Discussions>Project Designs>Open Design Discussions. Here you will find the link for this project, which will allow you to post any questions or comments and contact the Business Analyst.

 

Updates to FNMA/FHLMC Default Reason Code Logic (CP0061638)

This feature will update Report 212 to report the Default Reason Code through a new field that will maintain the Default Reason for reporting purposes when a loan is brought current.

 

Update - Business Designs

The following business designs have been updated. The documents are available for your review on the client website at Discussions>Project Designs>Closed Design Discussions. The updates are for your review only; the comment period is closed.

 

Updates to Support Partial Claim Automation (CP0061472)

 

Short Payment Update to the Cust/Loan Screen (CP0061596)

 

PFID To Record Payment Change in CARE (CP0061598)

Calendar

Upcoming Releases  

  • 7/2: LoanBoard Release
  • 7/19: TEMPO & Dara Default Releases
  • 7/24: CARE & LoanServ Releases
  • 7/25: DataScape Release

*Reminder, you can see all 2025 Release dates on the events calendar on Sagent Support.

Customer Success

Mark Your Calendar!

  • 6/26: Training - Line of Credit: Maintenance Screens
  • 6/27: Training - Line of Credit: Billing Records and Calculations
  • 7/2: CARE Pre-Release Call
  • 7/8: Sagent Default Pre-Release Call
  • 7/9: Investor Cash Call
  • 7/15: Training - Loan Modification GL Mapping Using Process Flow Charts & Sagent Quarterly Attorney Call
  • 7/17: Training - Unapplied Funds - Best Practices
  • 7/21: CARE Quarterly Enhancements Review and Training
  • 7/22: Training: Payoff Quoting
  • 7/23: Escrow Management Call
  • 7/24: Training: TEMPO Servicer Admin Users-Dynamic Data Form

*Find even more events on Sagent Support.

Cheers, 

 

the Sagent Customer Success Team

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Sagent, 1000 Continental Drive, Suite 570, King of Prussia, PA 19406, United States, 484-673-1100

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