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Hi there,

 

Attorney firms who use TEMPO will soon be notified about an upcoming change: They'll begin using the completely new Dara Attorney Portal. You can learn more here about the ways this new solution simplifies case management and introduces workflow automation to ultimately improve efficiency and reduce costs in default servicing. Bottom line: If you work with attorneys via TEMPO or Dara Default, this is good news. 

 

For today, with major releases coming up plus several calls in the next 30 days, there's plenty to cover, so let's do this!

 

Need to catch up? Take a second look @ last week's WIRE. 

LoanServ

June 2025 Release Documentation

Don’t forget to visit the client website for all of the release documentation for the upcoming June 2025 Release. You’ll find a Project List containing all of the feature enhancement and feature correction projects scheduled to be implemented with the release, along with corresponding release note documentation. While you’re there, be sure to review the recently updated Data Warehouse Extract Changes document, as well as the newly posted Data Extract Copybooks and Test Files, which can all be found at Software Releases>June 20, 2025>Data Warehouse.

 

April EOM and May SOM Test Region Cycles

Please note Sagent will run end-of-month cycles on April 30. There will also be start-of-month cycles running on May 1. Please refer to the chart located on Sagent Support to see the date and times for your region. You may experience report and file delays from the test regions during such cycles. If you have any questions, please contact Customer Support.

 

Operations Alert: May EOM Processing

Please note that the end-of-month cycle for regions East, West, PRDB, PRDD, and PRDM will be processed on Friday, May 30. Your region's system processing date will switch to June 1 on Saturday (5/31/25).

 

The end-of-month cycle for regions PRDA, PRDC, PRDG, and PRDL will be processed on Saturday, May 31.

 

If you have any questions, please open a case in Sagent Support.

 

Invitation to Respond - Business Designs

The following business designs are available for your review. Discussion on these designs opens on Wednesday, May 28 and closes on Wednesday, June 11. To access the design documents, please visit the client website and follow this path: Discussions>Project Designs>Open Design Discussions. Here you will find the link for each project, which will allow you to post any questions or comments and contact the Business Analyst.

 

Add 13th Actual Disbursement Occurrence to EA Files (CP0061536)

This feature will update the system to allow the client to display 12 actual Escrow Disbursements in the history portion of their Escrow Analysis Statements with the Escrow description.

 

Update Payoff Cash Fee Posting Screen for Fee Removal and/or Update (CP0061540)

This feature will update processing on the Payoff/Cash/Fee Posting screen (Fees panel accessed from the Post/Payoff screen) to ensure that when Fee Types 5, 35, and/or 37 are changed or removed from an active payoff quote, the change is reflected on the Fees panel when posting the payoff.

 

Installment Loan Billing Statement - Holiday Late Charge Issue (CP0061600)

This feature will update the Installment Loan Billing Report (Report 1160) for institutions using IPB Late Charge Assessment Method 1 (assess when due) to prevent late charges from being included in the Late Charge Due when they have not been assessed. Instead, the report will use the Uncollected Late Charge Balance as of the bill date.

 

New HUD SFDMS and Permanent Waterfall Updates (CP0061687)

HUD Mortgagee letter 2025-12 added, changed, and removed multiple SFDMS Default Reporting Action Codes and Reasons for Default. This feature will make the necessary updates to the system to address all the added and changed codes.

 

Assumption Updates to Support Borrowers Staying on the Loan (CP0061718)

This feature will add two new fields to the New/Assumption screen that can be used when a full assumption is being processed and one of the existing borrowers remains on the loan.

 

Add Deferral and Capitalized Interest Fields to EOY File (CP0061738)

This feature will add Deferral Mod Interest, Capitalized Interest YTD, and Payoff Capitalized Interest to the End of Year Vendor Data File - Financial (PM-400.601) file to allow clients to reconcile the total interest paid and allow them to provide detailed interest information to the borrowers on the End of Year Form 1098.

 

Add FDCPA advisory language indicator to LoanServ (CP0061418)
In the June 2025 release, Sagent will implement an enhancement (CP0061418) to add an FDCPA advisory language indicator to various vendor files. This impacts numerous files (e.g., billing files, escrow analysis files, ARM notice files, and more).  We encourage clients to review the published 90 day notice and release notes for this project and to work with your vendors to ensure that they are prepared for the changes to the affected files.

Release notes are available on the client website.

Calendar

Upcoming Releases  

  • 6/5: CARE Release
  • 6/7: TEMPO and Dara Default Release
  • 6/20: LoanServ and DataScape Release

*Reminder, you can see all 2025 Release dates on the events calendar on Sagent Support

Customer Success

Mark Your Calendar!

  • 6/10: Sagent Default Call
  • 6/11: Investor Cash Call
  • 6/18: Compliance Call and LoanBoard Pre-Release Call
  • 6/24: Line of Credit: Consumer Plans & Service Release
  • 6/25: Line of Credit: Consumer Contracts & Escrow Management Call
  • 6/26: Line of Credit: Maintenance Screens
  • 6/27: Line of Credit: Billing Records and Calculations

*Find even more events on Sagent Support

Cheers, 

 

the Sagent Customer Success Team

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