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Hi there,

 

Q2 is on the horizon, and Sagent has some incredible things in store for you! Ignite 2025 is just around the corner, and we've just announced an all-star panel that you won't want to miss.  But wait, there's more! Keep scrolling to find out about all the exciting events and updates we have planned for you. 

 

Refresh with last week's WIRE. 

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It is End of Month (again)

Sagent will run end-of-month cycles on March 31st.  Start-of-month cycles will run on April 1st.  See the chart located on Sagent Support to see the date and times for your region.

  • You may experience report and file delays from the test regions during such cycles. 

 

Updated Business Designs

The below designs are available for review; the comment period is closed. Click the links or visit the client website at Discussions>Project Designs>Closed Design Discussions. 

  • DRM Fee & Expense Updates to Support Proof of Claims (CP0061409)
  • Reason for Default Updates for Insurer and Investor (CP0061503)
Announcement

Sagent Default Pre-Release Call

Register for the next Sagent Default Pre-Release Call on Thursday, April 10th.  This call will review upcoming enhancements to Sagent's two default products: TEMPO and Dara Default. 

Our Product team doesn't want you to miss learning about:

  • TEMPO:
    • Enhanced Productivity Report
    • New DDF Transaction Trigger 
  • Dara Default:
    • Enhanced Claim Header to support additional Claims data fields
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Upcoming CARE DRE

Sagent will conduct a Disaster Recovery Exercise (DRE) on Saturday, May 10th from 10:00 pm to 6:00 am EST.  The CARE production region will be unavailable for use during this time. We appreciate your patience.

 

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Put a spring in your step with Sagent

Upcoming calls with Sagent's Product and Training Experts:

  • 3/27: LoanBoard Pre-Release Call
  • 4/2: DataScape/Using Data Call
  • 4/3: CARE Pre-Release Call
  • 4/3: LoanServ: Insurance LOSS Drafts (SEE)
  • 4/8: CARE Quarterly Enhancements Review & Training (SEE) 
  • 4/8: LoanServ: Mapping GL using Process Flow Charts (SEE)
  • 4/9: Investor Cash Call
  • 4/10: Sagent Default Pre-Release Call
  • 4/11: LoanServ: ARM Overview, Indices, and Contracts (SEE)

*Find even more events on Sagent Support

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Showstopper at Ignite 2025

A new blockbuster session has been added to the Ignite agenda that will focus on the most pressing issues and future trends in mortgage servicing.  Hear from these industry leaders:  

  • Jay Jones, EVP Mortgage Servicing at Mr. Cooper
  • David Sheeler, Head of Mortgage Servicing at Freedom Mortgage
  • Gagan Sharma, President & CEO at BSI Financial
  • John Bargas, Executive Managing Director, Servicing at Click N' Close

Register for Ignite 2025 today!

Cheers!


Your Sagent Customer Success Team

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Sagent, 1000 Continental Drive, Suite 570, King of Prussia, PA 19406, United States, 484-673-1100

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