Hi there,

As the month draws to a close, there's still plenty on the horizon! Sagent is your go-to partner, whether you're gearing up for start of month, preparing for exciting new releases, or diving into a training session. Explore the updates below to stay in the loop with all things Sagent.

Flash back to last week's WIRE.

End of Month / Start of Month: Test Region Cycles
Check out the test region cycles chart in Sagent Support for details regarding your region.  

• EOM: Friday, February 28th
• SOM: Saturday, March 1st or Monday, March 3rd

You may experience report and file delays from the test regions during such cycles. If you have any questions, please contact Customer Support
.
Give your feedback: Business Designs

Get Ready for the March Release

We are gearing up for the next CARE release on March 6th and have great content to help you prepare. 

• Pre-release notes now available
  • Find them here or visit the client website at CARE>March, 6 2025 Pre-release Notes
• Pre-release call tomorrow, March 20th
  • Register here

Jennifer Johnson, Senior Director of Product Management - CARE, recommends checking out the new features and fixes to the Make a Payment screen - see the pre-release notes for more details. 

Want to learn more? Join Jennifer & the rest of the CARE team tomorrow during the pre-release call.

Release Next Week

Final release notes will be published soon for the LoanBoard Release on Wednesday, 2/26.  Review the pre-release notes to learn more.

Infrastructure Projects

Sagent is beginning two strategic infrastructure initiatives to better support our customers. We will be taking control of our Sterling File Gateway (SFG) and Data Center connectivity.​ 

Your CSM will provide more details regard these initiatives.

Upcoming Events:

• 2/20: End of Year Corrections Process (SEE) 
• 2/20: CARE Pre-Release Call
• 2/26: Escrow Management Call
  • Submit your questions or agenda topics here.

Find more events on the Events Calendar on Sagent Support.  

Find your spark at Ignite

🎉Welcome to the party Dollar Bank!

We're looking forward to seeing you and our other customers in May. 

Register today for Ignite 2025 and Hands on Training (HOT). 

Cheers,

Your Sagent Customer Success Team