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Hi there,

 

Don't miss on the latest happenings at Sagent - read on to learn more about our upcoming releases, a production freeze, and engagement opportunities.  

 

Take a second look at last week's WIRE, Q4 2024 Rewind, and details on Ignite 2025.

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Martin Luther King Jr. Holiday

Sagent will be closed on Monday, January 20th in observance of the Martin Luther King Jr holiday.  We will be monitoring our systems and have staff on call to address critical issues and incidents.  For any non-critical issues and questions, we'll be back to our regular hours on Tuesday. 

Please use Sagent Support as usual to reach out to our off-hours operations if you have an emergency. 

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Upcoming Production Freeze

Reminder, Sagent will have a freeze for all products in production on January 20th (Martin Luther King Jr Day).

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LoanServ Release Documentation

Find the release notes for the upcoming LoanServ Maintenance Release (January 23rd) on the client website at Software Releases>January 2025. 

While you are there, navigate to Software Releases>March 2025 for the release documentation for the March 21st release. 

 

File Layout Notification
See the draft file layout changes for the April 2025 Service Bureau Maintenance Release. For more details, visit the client website and select Visit the Archives>Transmission Changes.  

*If you are a License Customer, these changes will also be delivered to with the 26.01 License Release. 

 

Update: Business Designs

Check out updates made to the following designs.  Note, the comment period is closed.  You can find details on the client website at Discussions>Project Designs>Closed Design Discussions.  

  • Update Functionality in Promise Kept Broken Report (CP0060001)
  • Update Curtailment Posting Sequence (CP0060706)
  • FHLMC Default Action Code Logic Updates (CP0060872)
  • Optional Insurance Due at Payoff (CP0061103) 
  • LOI - Show an Edit Report Message if a Loan Being Boarded has an Invalid Paid-to-Date (CP0061377) 
Calendar

Upcoming Releases

Mark your calendars for these upcoming product releases:

  • CARE - January 23, 2025
  • LoanServ - January 23, 2025
  • DataScape - January 24, 2025
  • Tempo - January 25, 2025

 See the Events Calendar for more 2025 release dates.

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You're Invited...

Remember to join our Product Leaders and Training Experts throughout 2025.  See below for upcoming events:

    • Escrow Management Product Call 1/22/2025 register here
      • Submit your questions or agenda topics here
    • Escrow for Non Escrow (SEE) 1/23/2025 register here

    Find more events on the Events Calendar on Sagent Support.  

     

    Cheers,


    Your Sagent Customer Success Team

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    Sagent, 1000 Continental Drive, Suite 570, King of Prussia, PA 19406, United States, 484-673-1100

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